These General Terms and Conditions (hereinafter GTC) contain the conditions for the use of the service available on the website www.forcevision.us (hereinafter: Website) by the user (hereinafter: User). The technical information required for the use of the website, which is not included in this GTC, is provided by other information available on the website. The language of the contract is English.
The order placed on the website does not qualify as a legal statement made in writing, but by implied conduct, so the contract concluded electronically between the User and the Service Provider does not qualify as a written contract, they are not filed by the Service Provider, so they cannot be accessed or viewed. The Service Provider is not subject to the provisions of any code of conduct.
By using the website, the User acknowledges and accepts the provisions of these GTC.
Service provider details:
Name: Róbert Vitai
E-mail address: info@forcevision.hu
Address: 3441 Mezőkeresztes Arany János u. 42.
Phone number:
TERMS OF USE
Responsibility
The User may use the website only at his / her own risk and accepts that the Service Provider shall not be liable for property and non-property damages incurred during the use, intentionally, through gross negligence or criminal offenses, and for breach of contract damaging life, limb or health. in addition to responsibility. The Service Provider excludes all liability for the conduct of the users of the website and that the User is fully and exclusively responsible for his own conduct. The User is obliged to ensure that the use of the website does not infringe the rights of third parties or the law, either directly or indirectly.
The Service Provider is entitled, but not obliged, to check the content (for example, posts) made available by the Users during the use of the website, and the Service Provider is entitled, but not obliged, to look for signs of illegal activity and is not responsible for them.
The pages of the service may contain connection points (links) that lead to the pages of other service providers. The Service Provider is not responsible for the data protection practices and other activities of these service providers.
Due to the global nature of the Internet, the User agrees to use the website in accordance with the provisions of the relevant national legislation. If any activity related to the use of the Website is not permitted under the law of the State of the User, the User shall be solely responsible for the use.
If the User notices objectionable content on the website, he is obliged to notify the Service Provider immediately. If the Service Provider finds the indication to be justified in the course of its bona fide proceedings, it is entitled to delete the information immediately or to amend it.
Copyrights
The Website as a whole, its graphic elements, text and technical solutions, and the elements of the Service are protected by copyright or other intellectual property rights (including, in particular, trademark protection). Service Provider is the copyright owner or authorized user of all content displayed on the Website and in the provision of services available through the Website: any copyrighted work or other intellectual creation (including, inter alia, all graphics, product photos, and other materials, the layout of the Website interface, editing, the software, and other solutions, idea, the implementation used).
The content of the Website and certain parts of it may be saved or printed on physical or other data carriers for private use, or with the prior written consent of the Service Provider. Use beyond private use – such as storage in a database, transmission, publication or downloading, placing on the market – is only possible with the prior written permission of the Service Provider.
In addition to the rights expressly set out in this GTC, the use of the website or any provision of the GTC does not grant the User the right to use or utilize any trade name or trademark on the website. Apart from the display associated with the intended use of the website, the necessary temporary reproduction, and private copying, these intellectual works may not be used or utilized in any other form without the prior written permission of the Service Provider.
The Service Provider reserves all rights to all elements of its service, with special regard to the www.forcevision.us domain name, its sub-pages, and the Internet advertising surfaces. All activities aimed at listing, organizing, archiving, hacking, decrypting the source code of the Service Provider’s database are prohibited unless the Service Provider gives special permission to do so.
It is forbidden to modify, copy, place new data or overwrite existing data in the Service Provider’s database by bypassing the interface or search engines provided by the Service Provider without using a separate agreement or using the service provided for this purpose.
Registration
A valid registration is not a condition for purchasing on the website. However, if the User wishes to register, he can do so by completing the registration interface during the ordering process. On the registration interface, or if the User purchases without registration, he must provide the following information to the Service Provider:
In the “Shipping Details” section: name, e-mail address, telephone number
In the “Billing Information” section: name, billing address, in case of a company, company name, and tax number
By default, the identity of the billing and shipping address is selected in the check box on the website. If the billing and delivery address do not match, the user has the option of entering the delivery address by clicking on the checkbox (by unchecking the checkbox).
In case of a forgotten password, a new password can be requested on the website to the registered e-mail address. If the User has previously registered on the website, the ordering process can be continued by entering the e-mail address and password.
The Service Provider shall not be liable for any delivery delays or other problems or errors that can be traced back to incorrect and/or inaccurate data provided by the User. The Service Provider shall not be liable for any damages resulting from the User forgetting his / her password or becoming available to unauthorized persons for any reason not attributable to the Service Provider. The Service Provider treats all registrations as an independent person.
The user also has the opportunity to subscribe to his newsletter before placing the order by checking the box. It is also possible to subscribe to the newsletter, regardless of the registration, in the Newsletter subscription menu item in the footer menu on the website.
By sending the registration, the User accepts these GTC and the contents of the data management information, he must also tick these checkboxes. The Service Provider informs the User about the success of the registration by e-mail, in which the User can review the data provided during the registration with the help of a summary interface.
After the successful registration, the User can log in to the website by entering his / her login details (e-mail address, password) under the “Login” menu item on the website.
The user is entitled to cancel his registration at any time by sending a message to the e-mail address info@forcevision.us. Upon receipt of the message, the Service Provider will ensure the cancellation of the registration as specified in the data management information. User data will be removed from the system immediately after deletion; however, this does not affect the retention of data and documents related to orders already placed, nor does it result in the deletion of this data. After removal, there is no way to restore the data (eg view previous orders). Regardless, the user can re-register at any time.
The User is solely responsible for keeping the user access data (especially the password) confidential. If the User becomes aware that the password provided during registration may have been accessed by an unauthorized third party, he is obliged to change his password immediately, and if it is suspected that the third party misuses the password in any way, he must notify the Service Provider at the same time.
The user agrees to update the personal information provided during registration as necessary to ensure that it is timely completed and accurate.
Product search
The website provides a product presentation and online ordering option for Users. You can browse the website using the User menu items. In our products menu, you can find the products in all stores. Click on the category name to see a list of products in it. If all the products in a given category do not fit on one page, you can use the numbers or arrows below the products to scroll. From the product list, the detailed product page can be accessed by clicking on the product name or photo, here you can find information about the detailed characteristics of the product you want to order.
All our available products are in stock. The datasheet of these products shows “In stock”. If you see Soon in the product photo on the product list, the product is under the purchase and cannot be ordered at the moment. But it is expected to arrive in 2-3 weeks.
Order
The selected product can be placed in the cart with the help of the Add to Cart button, in addition to the button, the required number of pieces can also be set on the detailed datasheet of the product. If the number of pieces is not visible next to the product, only one of them can be ordered at the moment. The User can check the contents of the shopping cart using the Shopping Cart menu item. Here you can change the quantity of the product added to the cart or delete the item. You can already see the delivery options in the shopping cart, you can select them, but you can also change them later on the checkout page. The User can continue the purchase process by clicking the Go to Checkout button. As a second step, it is possible to log in and register.
With the help of a summary page, the user can check all his previously entered data and the products he wants to order, their quantity. In case of data entry errors, you can still correct the entered data here. You can double-check the selected shipping and payment method. If you find everything suitable, you can use the Submit Order button to finalize your order. It is important that in order to continue the purchase, the User must accept this GTC, the contents of the data management information, by ticking the checkbox on this interface. If the User does not accept it, he cannot send his order to the Service Provider.
The order is therefore placed by clicking on the “Submit Order” button, which creates a payment obligation for the User.
You will receive a confirmation on the website or by e-mail. If, after the order has been recorded (eg in the confirmation e-mail), it detects incorrect data, it must notify the Service Provider immediately, but not later than within 24 hours.
Irrespective of the order intent, the User can log in using the Login menu item. After logging in, a Change Data menu item will appear, where you can change the data you provided during registration, as well as the data and status of your submitted order.
Price of products
The price of the products is indicated in US Dollars. The purchase price of the products displayed on the website is indicated in the manner (gross) including VAT and other public charges.
The purchase price indicated next to the products does not include the cost of delivery. However, there is no extra packaging cost.
The final amount to be paid includes all costs based on the order summary and the confirmation letter, including the delivery fee, if the User has chosen a delivery method for which the Service Provider charges a fee.
The Service Provider shall not be liable for the price indicated incorrectly in spite of its care and/or due to a fault in the system, or for an unrealistic price (USD 0) that is clearly incorrect and significantly different from the well-known price of the product. In such cases, the Service Provider is not obliged to provide the product at the price incorrectly indicated on the website. In case of indicating an incorrect price, the Service Provider, in the confirmation of the order or after it, offers the possibility to purchase the product at a fair price, in possession of which the User may decide to order the product at a fair price or cancel the order without any adverse legal consequences.
Order Confirmation
The Service Provider informs the User about the confirmation within 48 hours. If the User does not receive the confirmation e-mail regarding his order within 48 hours, the User is released from the obligation to make an offer and is not obliged to accept the ordered products.
The confirmation e-mail contains the data provided during the purchase, the order data, the name and price of the ordered product (s), the chosen payment and delivery methods, the order number, and in addition the User’s comments on the order.
End of the contract
It is possible to conclude the contract in English. The submission of the order is considered to be an electronically concluded contract, for which Act CVIII of 2001 on certain issues of electronic commerce services and services related to the information society. the provisions of the law shall apply accordingly. The contract is covered by Government Decree 45/2014 (II.26.) On the detailed rules of contracts between consumers and businesses and takes into account the provisions of Directive 2011/83 / EU of the European Parliament and of the Council on consumer rights. The contract is concluded upon receipt of the automatic confirmation.
Invoice
The Service Provider issues a paper invoice. The paper invoice will be sent to the User with the package at the same time as the order is fulfilled. If the user wishes to request a separate invoice for each item, please indicate when ordering or by telephone that the invoice is issued correctly.
Package sending
The purchased product (s) can be found in ……………………. will deliver to you.
Delivery process
When processing the order, the Seller will send a confirmation email to the customer stating the delivery of the package to the courier service, the expected date of delivery, or receipt.
Upon receipt of the product, the User is obliged to check whether the product is undamaged. If you experience damage to the packaging or the product, the User may ask the courier to take a report. If the packaging or the product is visibly damaged upon receipt, and the damage occurred before the receipt of the goods, the Service Provider shall provide the return or replacement of the product free of charge.
Personal collection
We do not have a store, there is currently no personal pick-up.
Shipping fee
The User can find out more about the delivery fee via the Purchase and Delivery page on the website.
Right of withdrawal
Procedure for exercising the right of withdrawal
The provisions of this section apply only to a natural person acting outside his / her profession, self-employment or business, who buys, orders, receives, uses goods, and is the addressee of commercial communications and offers related to the goods (hereinafter in this section: Consumer).
The consumer is entitled to the contract in accordance with Government Decree 45/2014 (II.26.) On the detailed rules of contracts between the consumer and the enterprise in the case of a contract for the sale of a
Product,
Several product services for the last product supplied,
In the case of a product consisting of several lots or pieces, the last lot or piece delivered,
If the product is to be delivered regularly within a specified period, withdraw from the contract without giving reasons within fourteen (14) days from the date of receipt of the first service by the Consumer or a third party other than the carrier designated by him.
The consumer may also exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.
If the Consumer wishes to exercise his right of withdrawal, he must send a clear statement of his intention to withdraw (for example by post or electronic mail) to the Service Provider using the contact details indicated in point 2 of these GTC. For this purpose, the Consumer can use the withdrawal form that can be filled in via the link in the order confirmation e-mail or access it from here. The Consumer exercises his right of withdrawal within the deadline if he sends his withdrawal to the Service Provider before the expiry of the 14 calendar days.
It is the burden of the Consumer to prove that he has exercised his right of withdrawal in accordance with the provisions set out in point 6. In both cases, the Service Provider will immediately confirm the receipt of the Consumer’s withdrawal statement by e-mail. In the case of a written withdrawal, it shall be deemed to have been validated on time if the Consumer sends the statement to the Service Provider within 14 calendar days (even on the 14th calendar day).
In the case of notification by post, the Service Provider shall take into account the date of posting, and in the case of notification by e-mail or fax, the time of sending the e-mail or fax for the calculation of the deadline. The Consumer will send the letter by registered mail so that the date of dispatch can be credibly proven.
In case of withdrawal, the Consumer is obliged to return the ordered product to the address of the Service Provider indicated in point 2 without undue delay, but no later than within 14 days from the notification of his / her statement of withdrawal. The deadline is deemed to have been met if the Consumer sends the product (by post or delivers it to the courier ordered by him) before the expiry of the 14-day deadline.
The cost of returning the product to the address of the Service Provider shall be borne by the Consumer unless the Service Provider has undertaken to bear these costs. However, if the service provider does not bear these costs, the service provider will not be able to accept the package returned by cash on delivery. Apart from the cost of returning the product, no other costs shall be borne by the Consumer in connection with the withdrawal.
If the Consumer withdraws from the contract, the Service Provider shall immediately, but no later than within 14 days from the receipt of the Consumer’s statement of withdrawal, reimburse all consideration paid by the Consumer, including transport (paid for delivery) costs, except for additional costs incurred. that the Consumer has chosen a mode of transport other than the cheapest standard mode of transport offered by the Service Provider. The Service Provider is entitled to withhold the refund until the product has been returned or the Consumer has credibly proved that it has been returned: of the two, the Service Provider will take the earlier date into account. During the refund, the Service Provider shall use the same payment method as in the original transaction, unless the Consumer expressly consents to the use of another payment method; there is no additional cost to the Consumer as a result of using this refund method. The Consumer shall only be liable for the depreciation of the product if it has occurred due to use in excess of the use necessary to determine the nature, properties, and operation of the product. The Service Provider may therefore demand reimbursement of depreciation and reasonable costs arising from use in excess of the use required to determine the nature, characteristics, and operation of the product if the consumer has started and exercises the right of cancellation before the deadline at the express request of the service.
In which cases the consumer is not entitled to a right of withdrawal
In the case of a non-prefabricated product that has been produced by the Service Provider on the basis of the Consumer’s instructions or at the express request, or in the case of a product that has been clearly tailored to the User.
In the case of a perishable or short-lived product.
In the case of a sealed product which, for reasons of health or hygiene, cannot be returned after opening after delivery. (e.g. pacifier, cosmetics, dietary supplements). In this case, however, if the packaging and the protective foil have not yet been opened, ie the product has not yet been used, the product can be returned.
Warranty
Supplies warranty
In the event of faulty performance of the Service Provider, the User may assert a claim for a warranty against the company in accordance with the provisions of Act V of 2013 on the Civil Code. In the case of a consumer contract, the User who qualifies as a Consumer may assert his warranty claims within 2 years from the date of receipt, for product defects that already existed at the time of delivery of the product. After the two-year limitation period, the User can no longer enforce his or her warranty rights. In the case of a contract not concluded with the Consumer, the User may enforce his warranty claims during the 1-year limitation period from the date of receipt. The User may, at its option, make the following supply warranty claims: It may request repair or replacement unless it is impossible to meet the claim chosen by the User or would entail a disproportionate additional cost for the business compared to the fulfillment of another claim. If the repair or replacement has not been requested or could not be requested by the User, the User may request a proportionate delivery of the consideration, or the User may correct the defect at the company’s expense or have it repaired or, in the final analysis, withdraw from the contract. The User may transfer from the chosen right of warranty to another, however, the cost of the transfer shall be borne by the User, unless it was justified or the company gave a reason for it. The User is obliged to report the defect immediately after its discovery, but not later than within two (2) months from the discovery of the defect.
The User can enforce his supply warranty claim directly against the company. In the event of a defect discovered within six months of performance (ie delivery, receipt), it must be presumed that the defect already existed at the time of performance, unless this presumption is incompatible with the nature of the defect or the nature of the product. The Service Provider is only released from the warranty if it rebuts this presumption, ie proves that the defect of the product occurred after the delivery to the User. Based on this, the Service Provider is not obliged to grant the User’s objection if it duly proves that the cause of the error is the consequence of the improper use of the product. However, six months after the performance, the burden of proof is reversed, ie in the event of a dispute, the User must prove that the defect already existed at the time of performance.
Product warranty
The product warranty can only arise in the event of a defect in the movable property (product). In this case, the User qualifying as a Consumer – at his / her choice – in accordance with 7.1. may assert the right or product warranty claim specified in As a product warranty claim, the User may only request the repair or replacement of the defective product. A product is considered to be defective if it does not meet the quality requirements in force at the time of placing it on the market or if it does not have the characteristics specified by the manufacturer. The User may assert his product warranty claim within two (2) years from the placing of the product on the market by the manufacturer. Upon expiry of this period, he shall lose this right. The User may only exercise the product warranty claim against the manufacturer or distributor of the movable property. In the event of a product warranty claim, the User must prove the defect of the product.
The manufacturer (distributor) is only released from its product warranty obligation if he can prove that:
The product was not manufactured or marketed in the course of his non – business activities, or
The defect was not recognizable at the time of placing on the market according to the state of the art or
The defect of the product results from the application of legislation or a mandatory official regulation.
It is sufficient for the manufacturer (distributor) to prove a reason for the exemption. Due to the same defect, the supply warranty and product warranty claim cannot be enforced simultaneously, in parallel. However, in the event of a successful product warranty claim, the User may enforce his or her warranty claim against the manufacturer for the replaced product or repaired part.
Warranty
151/2003 on the mandatory warranty for certain durable consumer goods in connection with the mandatory warranty for certain durable consumer goods. (IX. 22.) contains regulations. The (material) scope of the decree only applies to products sold under a new consumer contract concluded in the territory of Hungary and listed in the annex to the decree.
The mandatory warranty for the durable consumer goods listed in the annex to the Government Decree is 1 year, the starting date of which is the day of delivery of the product to the Consumer or if the service is performed by the Service Provider or its agent, the date of commissioning.
The company is released from its warranty obligation only if it proves that the cause of the defect arose after the performance. The Service Provider is released from its warranty obligation only if it proves that the cause of the defect arose after the performance. Warranty rights can only be enforced by the User who qualifies as a consumer.
The defect is not covered by the warranty if the cause occurred after the delivery of the product to the User, for example, if the:
Improper commissioning (unless the commissioning was performed by the Service Provider or its agent, or if the improper commissioning can be traced back to an error in the user manual)
Misuse, non-observance of the instructions for use,
Improper storage, improper handling, damage,
Elemental damage caused by a natural disaster.
In the event of a defect under warranty, the User:
Primarily, at its option, require repair or replacement, unless it is impossible to meet the chosen warranty claim or would result in a disproportionate additional cost to the Service Provider compared to the other warranty claim, taking into account the value of the product in good condition, gravity and caused damage to the User by fulfilling the warranty claim.
If the Service Provider has not undertaken the repair or replacement, it is unable to fulfill the obligation within the time limit corresponding to this obligation, in the interests of the User, or if the User’s interest in repair or replacement has ceased, the User may request, correct the error at the expense of the Service Provider itself, or have it repaired by another, or withdraw from the contract. There is no room for withdrawal due to a minor error.
If the User claims a replacement within three working days of purchase (commissioning) due to a defect in the product, the Service Provider may not invoke a disproportionate additional cost but is obliged to replace the product, provided that the defect prevents proper use.
Repairs or replacements must be carried out within a reasonable period of time, taking into account the characteristics of the product and the intended use of the User, in the interests of the User. The Service Provider shall endeavor to carry out the repair or replacement within a maximum of fifteen days.
During the repair, only new parts may be installed in the product.
The warranty period does not include the part of the repair time during which the User cannot use the product as intended. In the event of replacement (repair) of the product or part of the product, the warranty period starts again for the replaced (repaired) product (part of the product) and for the defect that occurs as a result of the repair.
The costs related to the fulfillment of the warranty obligation shall be borne by the Service Provider.
However, the user does not have the right to assert a warranty and guarantee claim and a product warranty and guarantee claim for the same defect at the same time, in parallel. Notwithstanding these limitations, the User is entitled to the rights arising from the warranty regardless of the rights specified in the above props and product warranty section.
The warranty, therefore, does not affect the enforcement of the User’s rights arising from legislation, in particular the warranty on supplies and products, as well as compensation.
If a dispute arises between the parties which cannot be settled amicably, the User may initiate conciliation panel proceedings on the basis of the information provided in clause 8.
Due to the same error, the User may not assert the warranty and guarantee claim or the product warranty and guarantee claim simultaneously, in parallel, otherwise, the User has the rights arising from the warranty regardless of the rights specified in the above proprietary and product warranty section.
Enforcement of warranty claims
The User can assert his warranty claims at the following contacts:
Name: Vitai Róbert
Address: 3441 Mezőkeresztes Arany János u. 42.
E-mail: info@forcevision.hu
Phone:
Enforcement option
Place, time, and method of complaint handling
The address, telephone number, and e-mail address that can be used to report and contact complaints are the same as the customer service address of the Webstore.
You can report a customer complaint orally (in person or by phone) or in writing to customer service. It does not qualify as a complaint if the customer requests information or a resolution in connection with the operation and activities of the Webstore.
The Web Store will immediately investigate the oral complaint and remedy it as necessary. If the customer does not agree with the handling of the complaint, or if it is not possible to investigate the complaint immediately, the Webshop shall immediately take minutes of the complaint and its position, which it shall send to the consumer together with the response to the complaint. The Webshop shall respond in writing (including electronically) and by telephone within thirty days unless otherwise provided by law. The Webshop assigns a unique identification number to a complaint submitted in this way. The recorded complaint must include the complainant’s name, address, and a description of the complaint, as well as other information required by law. The company is obliged to give reasons for its position rejecting the complaint, and it also draws the buyer’s attention to the possibilities of legal remedies.
The webshop is obliged to keep a copy of the response to the complaint for five years and to present it at the request of the inspection authorities.
The time recorded by the website contains the CLV of 1997 on consumer protection. data required by law.
Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumers and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC (Consumer Online Dispute Resolution Directive) ( (hereinafter referred to as the Regulation), the European Commission has set up an online dispute resolution platform, which will be available from 15 February 2016 for both consumers and traders in the event of a consumer dispute between those concluding an online sales or service contract. The scope of the regulation directly extends to traders involved in online sales or service contracts established in the EU and domiciled in Hungary, if a consumer dispute arises in connection with an online sales or service contract concluded between him and the consumer. To use the online dispute resolution platform, you must first register with the European Commission. You can access the online dispute resolution platform after registering in the European Commission’s system via the following link: http://ec.europa.eu/odr After loading the site, select your preferred language, log in and follow the instructions on the site. Should you have any further questions regarding cross-border online dispute resolution, the Budapest Conciliation Board can provide you with detailed information.
The Budapest Conciliation Board:
1016 Budapest, Krisztina krt. 99. III. em. 310.
Mailing address: 1253 Budapest,
Pf .: 10.
E-mail address: bekelteto.testulet@bkik.hu, onlinevita@bkik.hu
Fax: 06 (1) 488 21 86
Telephone: 06 (1) 488 21 31
In the event of a dispute concerning the online store, the consumer may apply to the conciliation body competent for his place of residence. The operator of the Web Store is obliged to participate and co-operate in the conciliation proceedings in accordance with the relevant legislation. The list of bodies can be found at www.bekeltetes.hu.
If the consumer’s complaint or quality complaint has not been handled or not handled in accordance with the law by the webshop, or if another error has been made that violates consumer rights, the consumer may turn to the district office competent for his or her place of residence. The list and contact details of the district offices competent according to the place of residence can be found at www.jarasinfo.gov.hu. In some cases (including certain infringements involving web stores), the proceedings are conducted by the county office of the county seat.
GTC, price modification
The Service Provider is entitled to amend this GTC, the prices of the products sold on the website and other indicated prices at any time with no retroactive effect, the amendment shall take effect after its publication on the website and shall be valid only for transactions following the entry into force.
Technical limitations
Purchasing on the Website presupposes that the User is aware of and accepts the possibilities and limitations of the Internet, in particular with regard to technical performance and errors. The Service Provider shall not be liable if any malfunction is detected in the Internet network, which prevents the operation of the website and the purchase.
Privacy policy
Our Privacy Policy – Available HERE.
Other provisions, information
In matters not regulated in these general terms and conditions, the Civil Code, 45/2014. (II. 26.) and the CVIII of 2001 on certain issues of electronic commerce services and services related to the information society. TV. its provisions shall apply. By browsing the pages of the web store, and by registering your order, you accept the general terms and conditions of http://www.forcevision.us
Date of entry into force of these General Terms and Conditions: 26.10.2020.